RivalWatch AI processes Shopify shop domain, app session data, merchant-entered competitor domains, optional product/catalog context when the read_products scope is enabled, estimated competitor metrics, app settings, billing status and operational logs.
The app does not process customer names, customer emails, phone numbers, addresses, orders, checkout data or protected customer data.
Competitor traffic and SEO metrics are directional estimates. RivalWatch AI does not scrape, crawl, bypass robots.txt, rotate proxies or collect competitor-site data directly.
Merchants can delete competitors and request shop data deletion. Shopify privacy webhooks for customer data request, customer redact and shop redact are implemented.